Return policy

Return for ForPalestine

We strive to make the return process as simple as possible for you.

Please make sure you have your order number to hand, which you can find in your order confirmation. It consists of 4 digits.

If you prefer to exchange for another product or fit, simply contact us in "contact us" on the website, or contact us at support@forpalestine.dk .

Return Policy - Please read this before returning

Please note the following conditions when returning:

We do not accept returns of products if they:

  • Not in new condition (used for other than trying the fit)
  • Broken packaging
  • Has a strong perfume or smoke smell
  • Has been washed
  • Has animal fur
  • Not packed properly
  • Violation of various labels

You have 14 days right of return from the date of receipt. If this deadline is exceeded, we unfortunately cannot offer a return or exchange, and you will not be able to log into the return portal.

Complaint

If you experience a defect or error with a product and wish to advertise, please send an e-mail with pictures and order number to: support@forpalestine.dk.

Return costs

However, we offer returns at the buyer's expense

Questions about returns?

If you have questions or are in doubt about the process, you can find detailed instructions in our chatbot. You are also welcome to contact us at support@forpalestine.dk or under contact us on the website.

Our customer service can be contacted in the following ways:

Phone: Unfortunately not at this time.

Email: support@forpalestine.dk

Last updated on 22-02-2024

FAQ

Traditional support often involves emergency donations and relief efforts.
ForImpact is about long-term construction and sustainable solutions.
We don't just give - we build structures that create value over and over again.

We continuously document the projects we invest in, and you will be able to find:

1. Social media updates and stories
2. Transparent annual reports (issued annually)
3. Videos and articles about the impact of the projects
4. Interviews with the people we collaborate with

We believe in transparency as a foundation

You support ForImpact every time you:

  • You shop in our webshop
  • You spread our messages and products
  • You participate in events and talk about us
  • Get involved in our projects, networks and community

Because Palestine needs structures that hold, not just emergency solutions.
Sustainable projects create independence, identity and the opportunity to stand strong – even when the media turns away.

Fast delivery (1-4 days)

We ship your order quickly so you can enjoy your purchase without a long wait.