To find the right size, you can look at the size the model is wearing as well as the model's height. Our sizes are very standard, but we recommend going one size up in our t-shirts depending on how you want them to fit.

If the clothes don't fit, you can return them and exchange them for another size or product. Here's what you need to do:

1. Have your order number ready: This will make the return process easier.
2. Contact us: Send an email to our customer service at support@forpalestine.dk to arrange an exchange or return.
3. Read the return policy: Be sure to read our return policy, which you can find here, before returning the item.
4. Complaints about defects or errors: If the product has a defect or error, you can also file a complaint.
5. Returns at buyer's expense: Please note that returns are at the buyer's expense.

Washing instructions may vary depending on the product. Here are some general guidelines for our clothing and ceramics:

Clothing:

• Material: Most of our clothing products are made of 100% cotton and are OEKO-TEX certified.
• Washing: Wash at a low temperature (30°C) to preserve colors and quality.
• Tumble drying: Avoid tumble drying to prevent shrinkage and to maintain the shape of the garment.
• Ironing: Iron at a low temperature, and avoid ironing directly on embroidery or prints.

Ceramics:

• Hand washing: Although our ceramics are dishwasher safe, hand washing is recommended to preserve colors and patterns.
• Variations: Please note that our ceramics are handmade and may show small variations in size, colors, and patterns. Minor flaws and irregularities in the painting technique are part of the charm of handmade products.

If you have specific questions about washing instructions for a particular product, you can find more information on the product page or contact our customer service.

Under normal circumstances, you can expect to receive your order within 1-4 business days after shipment. Here are some details:

• Shipment: We send packages every Monday, Wednesday, and Friday if the order is placed before 2:00 PM on a business day.
• Delivery time: Delivery time is typically 1-4 business days within Denmark.
• Delivery method: Packages in Denmark are shipped with GLS.

Once your package has been shipped, you will receive an email with a tracking number so you can follow your package.

If you have further questions about your order, please feel free to contact our customer service at support@forpalestine.dk.

You can contact our customer service via email. Here are the contact details:

• Email: support@forpalestine.dk

We unfortunately do not yet have a phone number, so email is the best way to reach us. Our customer service team will do their best to answer your questions as quickly as possible.

Your order number can be found in the confirmation email you received when you placed your order. Here are some steps to find it:

1. Check your email: When you place an order, we send a confirmation email to the email address you used at checkout. Check your inbox and possibly your spam or junk folder.
2. Order confirmation: The confirmation email contains your order number. It is usually mentioned in the subject line or at the beginning of the email.
3. Tracking email: Once your order has been shipped, you will also receive an email with a tracking number and confirmation that your order is on its way. This email will also contain your order number.

If you are still having trouble finding your order number, you can contact our customer service at support@forpalestine.dk for assistance.

Our delivery time is normally 1-4 business days within Denmark. Here are some details:

• Shipment: We send packages every Monday, Wednesday, and Friday if the order is placed before 2:00 PM on a business day.
• Delivery time: Delivery time is typically 1-4 business days after shipment.
• Delivery method: Packages in Denmark are shipped with GLS.

Once your package has been shipped, you will receive an email with a tracking number so you can follow your package.

If you have further questions about delivery time or your order, please feel free to contact our customer service at support@forpalestine.dk.

Yes, under our 14-day return policy, you can exchange your order within 14 days after receiving it. Contact us at support@forpalestine.dk for more information.