FAQ
Under normal circumstances, you can expect to receive your order within 1-4 business days after shipment. Here are some details:
- Shipment: We send packages every Monday, Wednesday, and Friday if the order is placed before 2:00 PM on a business day.
 - Delivery time: Delivery time is typically 1-4 business days within Denmark.
 - Delivery method: Packages in Denmark are shipped with GLS.
 
Once your package has been shipped, you will receive an email with a tracking number so you can follow your package.
If you have further questions about your order, please feel free to contact our customer service at support@forpalestine.dk.
You can contact our customer service via email. Here are the contact details:
- Email: support@forpalestine.dk
 
We unfortunately do not yet have a phone number, so email is the best way to reach us. Our customer service team will do their best to answer your questions as quickly as possible.
Your order number can be found in the confirmation email you received when you placed your order. Here are some steps to find it:
- Check your email: When you place an order, we send a confirmation email to the email address you used at checkout. Check your inbox and possibly your spam or junk folder.
 - Order confirmation: The confirmation email contains your order number. It is usually mentioned in the subject line or at the beginning of the email.
 - Tracking email: Once your order has been shipped, you will also receive an email with a tracking number and confirmation that your order is on its way. This email will also contain your order number.
 
If you are still having trouble finding your order number, you can contact our customer service at support@forpalestine.dk for assistance.
Our delivery time is normally 1-4 business days within Denmark. Here are some details:
- Shipment: We send packages every Monday, Wednesday, and Friday if the order is placed before 2:00 PM on a business day.
 - Delivery time: Delivery time is typically 1-4 business days after shipment.
 - Delivery method: Packages in Denmark are shipped with GLS.
 
Once your package has been shipped, you will receive an email with a tracking number so you can follow your package.
If you have further questions about delivery time or your order, please feel free to contact our customer service at support@forpalestine.dk.
Yes, under our 14-day return policy, you can exchange your order within 14 days after receiving it. Contact us at support@forpalestine.dk for more information.















