Return policy

Returns for ForPalestine

We strive to make the returns process as simple as possible for you.

Please have your order number handy, which you can find in your order confirmation. It consists of 4 digits.

If you prefer to exchange for another product or fit, simply contact us via the “contact us” section of the website, or contact us at support@forpalestine.dk.

Return Policy - Read this before returning

Please note the following conditions for returns:

We do not accept returns of products if they:

  • Not in new condition (used for other purposes than trying on the fit)
  • Broken packaging
  • Has a strong perfume or smoke smell
  • Has been washed
  • Has animal fur
  • Not properly packaged
  • Various labels broken off

You have a 14-day right of return from the date of receipt. If this deadline is exceeded, we unfortunately cannot offer returns or exchanges, and you will not be able to log into the returns portal. Complaints

If you experience a defect or fault with a product and wish to make a complaint, please send an email with pictures and your order number to: support@forpalestine.dk.

Return costs

We offer returns, but at the buyer's expense.

Questions about returns?

If you have any questions or are unsure about the process, you can find detailed instructions in our chatbot. You are also welcome to contact us at support@forpalestine.dk or under Contact Us on the website.

Our customer service can be contacted in the following ways:

Phone: Unfortunately not at this time.

Email: support@forpalestine.dk

Last updated on 22-02-2024

FAQ

Traditional aid often involves emergency donations and relief efforts. ForImpact is about long-term development and sustainable solutions. We don't just give – we build structures that create value again and again.

We continuously document the projects we invest in, and you will find:

  1. Updates and stories on social media
  2. Transparent annual reports (published annually)
  3. Videos and articles about the impact of the projects
  4. Interviews with the people we work with

We believe in transparency as a foundation

You support ForImpact every time you:

  • Shop in our webshop
  • Spread our messages and products
  • Participate in events and tell others about us
  • Engage in our projects, network, and community

Because Palestine needs structures that last, not just emergency solutions. Sustainable projects create independence, identity, and the opportunity to stand strong—even when the media turns away.

Fast delivery (1-4 days)

We ship your order quickly so you can enjoy your purchase without a long wait.